Frequently Asked Questions

1. What does your property management service include?

We offer comprehensive care for your property, including regular inspections, key holding, housekeeping, maintenance coordination, garden and pool care, security checks, and concierge services. Our goal is to ensure your home remains in pristine condition year-round.

2. How often do you inspect my property?

We conduct regular inspections, typically on a weekly, bi-weekly or monthly basis, depending on your preferences. Each visit includes a thorough check of both the interior and exterior, with detailed reports and photos provided to keep you informed.

3. Can you manage emergencies in my absence?

Absolutely. We act as your local representative, handling emergencies promptly and coordinating with trusted contractors to resolve issues efficiently, ensuring your property's safety and integrity.

4. Do you offer housekeeping services?

Yes, we provide tailored housekeeping services, from deep cleaning sessions to routine maintenance. Our professional team ensures your home is spotless and welcoming, whether preparing for your arrival or maintaining it year-round.

5. Can you coordinate maintenance and repairs?

Yes, we manage all aspects of maintenance and repairs, coordinating with trusted local contractors for services such as plumbing, electrical work, and general upkeep. Our proactive approach ensures issues are addressed promptly, maintaining your property's excellent condition.

6. How do you handle security and key holding?

7. How do you handle security and key holding?

We securely hold your property's keys, allowing authorized access for maintenance, deliveries, or emergencies. Regular security checks are performed during each visit, and we can assist in installing and monitoring security systems for added peace of mind.

8. Do you provide garden and pool care?

Indeed. Our team ensures your outdoor spaces are beautifully maintained, including regular lawn care, plant pruning, irrigation system checks, and professional pool cleaning and water treatment.

9. What concierge services do you offer?

We offer a range of concierge services, including delivery reception, grocery stocking, restaurant and activity bookings, and coordinating with service providers for installations or maintenance. Our aim is to make your life easier and your property experience seamless.